Customer due diligence
Verify identity against trusted sources at onboarding, and keep a record of what was checked, when, and the results.
COMPLIANCE HANDBOOK
Customer due diligence, sanctions and PEP screening, transaction monitoring, and financial crime risk assessment, explained against the rules that actually apply in Nigeria.
A practical reference for banks, payment service providers, mobile money operators, lenders, insurers, and other institutions supervised by the Central Bank of Nigeria.
Download the handbook (PDF)AML / CFT
A practical reference for Nigerian institutions
WHAT YOU NEED TO PREPARE FOR
A board-approved policy used to be enough to satisfy an examiner. It isn't anymore. What matters now is whether your systems, your data, and your reporting actually talk to each other when someone needs them to.
Most institutions that struggle aren't missing a control. They have all five, bought at different times, running on data that doesn't connect. A sanctions hit means nothing to an investigator if the system in front of them can't see it.
Verify identity against trusted sources at onboarding, and keep a record of what was checked, when, and the results.
Screen every customer at onboarding, then keep screening them against the lists you're required to check.
Catch unusual activity while it's happening. A report that arrives after the loss is just a record of what went wrong.
Give investigators a clear path from alert to decision, with an audit trail a supervisor can actually follow later.
Deadlines here are measured in hours. That only works if reporting is built into the system itself, rather than relying on someone to remember to file it.
WHAT'S INSIDE
This is a working reference, so read it out of order. Need transaction monitoring right now? Go straight to Part Four.
Who regulates what, the laws that apply, what changed when Nigeria left the FATF grey list, and what the March 2026 Baseline Standards circular actually requires of you.
Account tiers, BVN, NIN and VNIN verification, liveness checks, synthetic identity risks, and beneficial ownership.
What actually makes someone a politically exposed person, which lists matter, and why name matching goes wrong so often in practice.
Monitoring rules, alert handling, case management, the false positive problem, reporting timelines, and the fraud patterns institutions actually see.
The five risk categories, governance, the MLRO role, and a readiness framework tied to the March 2026 deadline.
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FAQ
Because the CBN isn't asking whether you own software anymore. It's asking whether the software actually works, end to end, with evidence you can show an examiner. A system that exists but isn't configured properly, or isn't watched closely, doesn't meet the standard either. Owning the tool and running it well are two different things, and the circular only cares about the second one.
You have more time, not less urgency. Twenty-four months sounds generous until you map out what actually needs to change in your onboarding, screening, and monitoring stack. Most of that work doesn't compress well into the final few months, so the extra time is for building it properly, not for waiting.
Passing an examination with policies that don't reflect how your systems really work. That gap doesn't stay hidden. It shows up the first time a real case moves through your process, and the audit trail doesn't hold together, or a sanctions hit in one system never reaches the team that needed to see it.
Because leaving the list proves the country can supervise effectively, and a regulator that just proved that doesn't want to test it again. Re-listing is a real risk the CBN is motivated to avoid, and that motivation lands on individual institutions as closer scrutiny, not less of it.
It's normal for most alerts to close as no action. It becomes a problem when the volume is so high that your team starts clearing the queue instead of actually reviewing it. If you can't say with confidence why a rule was tuned down, that's usually the sign the rate has crossed from acceptable into risky.
The system can't be the accountable party. The CBN still expects a designated MLRO with real authority and direct board access, because someone has to make judgment calls a rule engine can't make, like whether a report should be filed even when nothing technically fired. Technology handles the volume. A person still has to own the decision.
FRAUD PREVENTION CHECKLIST
A starting rule set for transaction monitoring, with the action each rule should trigger and the behaviour each is built to catch.
Download GuideFRAUD RISK ASSESSMENT TEMPLATE
25 questions, a score, and a roadmap tied to where your institution actually stands, not where your policy says it stands.
Download GuideKYC IMPLEMENTATION GUIDE
What BVN, NIN, VNIN, and liveness each actually prove, and how to build an onboarding flow that holds up under examination.
Download Guide